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Category Archives: social media

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Facebook Page vs Business Website

social media, websitesBy Patty MassareNovember 22, 2022Leave a comment

It’s smart to use Facebook and other social media platforms to connect with potential customers. Social media channels help you build a larger audience for your products and services. And they provide you with many ways to reach new customers and interact with current followers. However, a social media page can’t replace your business website.…

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How to Respond to Negative Social Media Comments

social mediaBy Patty MassareNovember 10, 2021Leave a comment

Here is a fun message on how to respond when someone is posting negative comments on your social media pages, created by our friends at Hootsuite.  It is very important to respond publicly to negative messages with apologies and solutions.  Don’t delete their posts and/or ignore the negative poster.  Do your best to diffuse their anger…

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